Contact Health Support

Get in touch with our administrative staff or schedule consultation support directly.

Our Location

500 Wellness Parkway

Suite 100, San Francisco, CA 94107

Phone Line

+1 (555) 321-7654

Mon - Fri: 8:00 AM - 6:00 PM

Email Address

support@healthsupporting.info

Send Us a Message

Departmental Contacts Directory

Contact specific admin panels directly to expedite inquiries and coordination.

Department Responsibility Direct Email Response Time
Appointment Scheduling Booking updates, consultant changes, telehealth setup help schedule@healthsupporting.info Within 4 Hours
Medical & Editorial Board Article revisions, review queries, biomarker audits questions board@healthsupporting.info Within 24 Hours
Billing & Accounts Invoice audits, insurance claims forms, refund claims billing@healthsupporting.info Within 12 Hours
Corporate Partnership Company stress audits, workshops booking, retreats coordination corporate@healthsupporting.info Within 24 Hours

Booking & Inquiries FAQs

Answers to logistical questions regarding cancellations, fees coverage, and health claims.

What is the appointment cancellation policy?

We require at least 24 hours notice for any appointment reschedule or cancellation. Cancellations made within less than 24 hours of the scheduled time may incur a $25 booking administration charge.

Do you accept health insurance for consultation sessions?

Many insurance plans cover nutritional planning and clinical consulting services. We provide complete itemized invoices and insurance claim codes. Contact your provider to verify if your plan covers these preventive health codes.

Can I schedule consultations outside regular clinic hours?

Yes, several of our virtual telehealth coaches offer consultation availability on weekends and evening blocks (up to 8:00 PM PST) to adapt to demanding client timetables. Check options in the select service checklist when booking.

Transit & Access Guidelines

Details showing how to access our primary wellness office via transit or driving routes.

Public Transit

Our office resides next to Muni Metro line stops. Take Line M to the Wellness Parkway Center station. Bus routes 14 and 49 stop directly at the main entrance gate.

Driving & Parking

Take highway exit 101 North towards Wellness Parkway. Enter the secure underground parking garage. Parking is validated for up to two hours with diagnostic booking slips.

Building Access

The office is in Suite 100 on the first level of the main medical atrium. Report to reception at the main desk upon entry. Wheelchair ramps are fully equipped at all gates.

Share Your Feedback

We strive to refine our interactive tools, calculators, and consultation methods. Let us know how we can improve our wellness dashboards or if there's a feature you'd like to see added.

Every suggestion is directly reviewed by Dr. Jenkins to evaluate portal upgrades.

Feedback & Suggestion Box

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